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Customer Delight For A Competitive Advantage

Under promise and over deliver ...

Do you really know just how happy your clients are? Do you deliver what you promise in a timely manner? or do your clients perceive that you really do not care?

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Core Team Values To Create Business Excellence

Is your team greater than the sum of its parts?

For your business to be successful you need to create proactive teams, clarify expectations, define values in behavioural terms and hold everyone accountable ...

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Growth Through Employee Engagement

Complicated, but doesn't need to be confusing ...

One of the main reasons people give for leaving organisations is that they have stopped growing. Growth brings vitality so without it, you're just going through the motions ...

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Are You Losing Money Because Your Price Isn't Right?

A strategic process for business success ...

One of the secrets to business success is the right pricing. Price your products for your target market and that can enhance how much you sell, creating solid growth ...

Comments:    Views: 271   Shares: 2

The Psychology Of Workplace Collaboration

Four ways to motivate your teams ...

For most, workplace collaboration is an integral part of our day. We get into the office and within minutes people are asking for help face-to-face, over the phone and by email ...

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Is Your Customer Base Growing But Your Profits Shrinking?

Turnover is vanity, profit is sanity, cash is reality ...

Listening to the news this past week, more and more businesses, both small and large, are in trouble financially. It appears that they have all made one grave error ...

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A Goal Without A Plan Is Just A Wish

Do you set SMART goals?

You may dream of what your business could be like, but have you taken any steps towards that dream? Set SMART goals, break it down and put your plan into action ...

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Are You An Expert In Your Field?

Do you want to be?

It's time for me to stick my neck out and say that in the field of Business Coaching and Mentoring I consider myself to be an expert. So what makes me an expert you may ask?

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Top Reasons To Hire A Business Coach

Working with you to create your vision ...

There are all types of coaches: a tennis coach, golf coach, swim coach, music coach, executive coach, and, of course, my personal favourite, a business coach ...

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Introductions, Referrals and Recommendations

The difference is in the risk ...

What is the most successful way to find a new client? Over the years, I have tried every route known to man. Some are ok, some are a complete failure, some are amazing ...

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Brand Me: The Launch Of My New Brand

And a new website too ...

Wow! I have a new brand and a new website to go with it. It's the same company name and I'm still using a red/grey/black colour palette, so it's still 'brand me'. How exciting ...

Comments:    Views: 445   Shares: 5

The Importance Of Teams

Working towards your goals ...

Wherever you look, the importance of teams is obvious. From sport to medical to business, motivated people who work together well is vitally important ...

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